Validating a process model

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As the company has grown and the market has become more competitive, the ability, or inability, to deliver complex projects on time and on budget, and to meet stakeholder expectations, has become critical.

The personnel are organized in a four-level hierarchy: Program Director, Program Manager, Project Manager, and Project Administrator.

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Using this scale, the Program Director and the Program Manager specified the level of competency each of the categories of project and program management personnel would need to attain in order to be effective in their respective positions. A user guide was produced by adding an introduction and a conclusion to the document presenting the model. The “Enhanced Management Framework for Information Technology: Project Management Core Competencies” model of the Treasury Board of Canada was chosen as the reference model.

The model, available at Dev/corecomp/PMCCE.html, is based on the approach used in PMI's PMBOK Guide.

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